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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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A. McDuffie

July 19, 2025

5  out of  5
rating by A. McDuffie
"Joann Waters is an expert who excels in her field. She was lightning fast, friendly, and thorough. She listened to my particular needs and gave me tailor made policies. She explained what was required and took me step by step through the process. In a short time I had a new home policy and 2 new auto policies that saved me a lot of money with better coverage!!! Thank you Joann! I am very grateful!"
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Theresa Melton

July 18, 2025

5  out of  5
rating by Theresa Melton
"Very good experience with state farm.. my representative Cam went above and beyond.. thanks Cam.."
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Tony Bui

July 17, 2025

5  out of  5
rating by Tony Bui
"State Farm was always my favorite, call in to get a qoute, but was sold by Brittany honesty and excellence customer service. Feels like she care and help me save on car and home insurance. Brittany was great from beginning to end. Thank you so much, take care."
We responded:
"Thanks Tony! We are beyond excited you chose Brittany and Kraig Streetman State Farm for your Home and Auto insurance needs!"
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Kevin Murray

July 8, 2025

5  out of  5
rating by Kevin Murray
"Brittany was extremely patient and helpful throughout my process of finding home insurance"
We responded:
"Kevin, Thanks for choosing our agency for your homeowners insurance needs! We look forward to working with you!"
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Cierra

July 2, 2025

5  out of  5
rating by Cierra
"I was referred to Joann Waters at State Farm by my boyfriend, and I can't emphasize enough how fantastic she was. From start to finish, Joann was friendly, knowledgeable, and dedicated to finding the best options for me. Thanks to her hard work, I saved over $1,000 on my six-month auto insurance premium! As a bonus, she also helped me secure while life insurance. This has truly been the best customer service experience I've ever had with an insurance company!"
We responded:
"Cierra, We are beyond excited you chose our agency for your Auto and Life insurance needs! We look forward to working with you. "
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Daryl “Buzzakah” Knight

July 1, 2025

5  out of  5
rating by Daryl “Buzzakah” Knight
"Went above and beyond to give me great customer service."
We responded:
"Thanks Daryl! We appreciate you choosing Kraig Streetman State Farm for your insurance needs."
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Kandace Henry

July 1, 2025

5  out of  5
rating by Kandace Henry
"Joann was extremely helpful!!! She was very detail oriented and listened to the things that I needed and were most important to me, as far as coverage goes. I was able to get coverage for my home and auto in just a few easy steps!!! 10/10 highly recommend!!!"
We responded:
"Thanks Kandace! We appreciate the kind words. Thank you for choosing our office for your home and auto insurance needs!"
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Charles Parks

June 30, 2025

5  out of  5
rating by Charles Parks
"Joann was awesome to work with! Set us up with Auto, home, umbrella."
We responded:
"Thanks for choosing Kraig Streetman State Farm for your Auto and Home Insurance needs!"
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Jason Dayhoff

June 26, 2025

5  out of  5
rating by Jason Dayhoff
"Joann was simply amazing. She was so patient so helpful and worked with us through the entire process to handle our home and bundle our auto. She made our move as well as our transition back to State Farm absolutely seamless. I highly recommend her as she can do anything needed for your home or auto insurance needs. Thank you so much for all you did for us"
We responded:
"Thanks Jason! We appreciate you choosing Kraig Streetman State Farm for your Home and Auto Insurance needs!"
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Tina Stephens

June 26, 2025

5  out of  5
rating by Tina Stephens
"Ashton helped me get through the process of getting insurance, she was very knowledgeable and extremely supportive and kindhearted. I am not on computers much so she was invaluable to me. Thank you for the great non-hyperventilating (lol) experience."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Gaby Blair

June 24, 2025

5  out of  5
rating by Gaby Blair
"When I was looking for a different car insurance company I spoke with Joann Walters and I found here super helpful and friendly. Also she saved my lots of money by adding my home insurance you go State Farm ."
We responded:
"Gaby, We appreciate you choosing our agency for your home and auto insurance! We look forward to working with you!"
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Frances Thompson

June 23, 2025

5  out of  5
rating by Frances Thompson
"I've had several insurance companies I've had dealt with and by far Joanne 😳 has been the most pleasant, to have spoken with by far. She's professional and has answers to all my questions."
We responded:
"Thanks Frances! Thanks for choosing to work with Joann and Kraig Streetman State Farm for your insurance needs!"
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melissa Atherholt

June 19, 2025

5  out of  5
rating by melissa Atherholt
"My husband and I were shopping for home insurance. Joann was very helpful and saved us money on both home and auto insurance."
We responded:
"Melissa, Thank you for choosing Kraig Streetman State Farm for your Home and Auto Insurance needs! We look forward to working with you!"
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Dawn Patton

June 19, 2025

5  out of  5
rating by Dawn Patton
"Agent Joanne was GREAT!"
We responded:
"Thanks Dawn! We appreciate you choosing Kraig Streetman State Farm for your insurance needs! We think Joann is great also!"
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roya duncan

June 11, 2025

5  out of  5
rating by roya duncan
"Brittany was an amazing help! She spent a long time with me on the phone and helped me a lot. She was super pleasant and patient and after everything was finalized she followed up on the next day to make sure everything is taken care of."
We responded:
"Thanks for the kind words, Roya! We appreciate you choosing us for your insurance needs."
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Tracy Shepherd

June 9, 2025

5  out of  5
rating by Tracy Shepherd
"State Farm thank you for all that you do. I appreciate you. For all your needs please contact or see Oscar Duhe!"
We responded:
"Thanks Tracy! We appreciate you choosing us for your insurance needs."
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Jason Alvarez

June 5, 2025

5  out of  5
rating by Jason Alvarez
"Extremely helpful and explained everything super well."
We responded:
"Jason, We appreciate you choosing Kraig Streetman State Farm for your insurance needs!"
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Maria Rodriguez

June 2, 2025

5  out of  5
rating by Maria Rodriguez
"Oscar was awesome !!"
We responded:
"Thanks for choosing Kraig Streetman State Farm for your insurance needs!"
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Alwaid Johnson

May 29, 2025

5  out of  5
rating by Alwaid Johnson
"Ms J Waters handle everything just fine. I will gladly refer anyone that I encounter looking for insurance coverage to her."
We responded:
"Thanks Alwaid! We appreciate you choosing Kraig Streetman State Farm for your insurance needs!"
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TheImmortalAxis

May 20, 2025

5  out of  5
rating by TheImmortalAxis
"The agent was amazing got me the best deals possible! Would recommend to anyone!"
We responded:
"Thanks Joshua! We appreciate you choosing Kraig Streetman State Farm for your Auto Insurance needs!"
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Yasir Rafiq

May 15, 2025

5  out of  5
rating by Yasir Rafiq
"My experience was wonderful. Miss Joanne Waters helped me a lot and made me want to come to State farm. She did a really good job"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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vickie williams

May 11, 2025

5  out of  5
rating by vickie williams
"The customer service. The overall experience was good. I recommend State Farm to all my friends."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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DEMARCUS STALLS

May 5, 2025

5  out of  5
rating by DEMARCUS STALLS
"Helpful and informative and got me the best rate"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Tina Frye

May 3, 2025

5  out of  5
rating by Tina Frye
"Very helpful and professional"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Bill Hawkins

May 1, 2025

5  out of  5
rating by Bill Hawkins
"I just found the best agent in America, Joann Waters. She is wonderful. She was patient and so helpful figuring out our complex insurance needs. She thinks outside the box and made sure to explain everything so I could understand it. I was shopping with several other agents at the same time as our homeowners policy renewal was approaching with our old insurance company. There was no comparison in the level of customer service and responsiveness. She blew the competition away, she worked hard to help us get the best rates we could, and she was so pleasant and genuine through the entire process. She should be your agent too!"
We responded:
"Thank you for the kind words. We think Joann is great as well! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."